Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Sajilo Hostel website, application, and related services (the “Service”). By using the Service, you agree to these Terms.

If you do not agree, please do not use the Service.

1. About the Service

Sajilo Hostel is a hostel management system that helps manage admissions, rooms, payments, staff, residents, and daily operations through a single platform.

The Service is provided as a subscription-based software platform.

2. Eligibility

You must be at least 18 years old and legally capable of entering into agreements to use the Service.

By using the Service on behalf of a hostel or organization, you confirm that you have authority to do so.

3. Account Registration

To use certain features, you must create an account.

You agree to:

• Provide accurate and complete information
• Keep your login credentials secure
• Notify us immediately of any unauthorized access

You are responsible for all activity under your account.

4. Use of the Service

You agree to use the Service only for lawful purposes.

You must not:

• Misuse or interfere with the system
• Attempt to access data you are not authorized to access
• Upload malicious code or harmful content
• Use the Service to violate any laws or regulations

We may suspend or terminate access if these rules are violated.

5. Data & Content

You retain ownership of all data you enter into the system.

By using the Service, you grant us permission to store, process, and display your data solely to provide the Service.

We do not sell your data.

6. Subscription & Payments

Some features require a paid subscription.

You agree to:

• Pay applicable fees as per the selected plan
• Provide valid billing information
• Allow recurring charges if applicable

Fees are non-refundable unless stated otherwise or required by law.

7. Service Availability

We aim to keep the Service available and reliable, but we do not guarantee uninterrupted access.

Maintenance, updates, or technical issues may cause temporary downtime.

8. Termination

You may stop using the Service at any time.

We may suspend or terminate access if:

• These Terms are violated
• Required by law
• The Service is discontinued

Upon termination, access to the Service will end, and data retention will follow our data policy.

9. Intellectual Property

The Service, including software, design, branding, and content, is owned by us or our licensors.

You may not copy, modify, or distribute any part of the Service without permission.

10. Limitation of Liability

The Service is provided “as is.”

To the extent permitted by law, we are not liable for:

• Data loss
• Business interruption
• Indirect or consequential damages

Our total liability will not exceed the amount paid by you in the last 12 months.

11. Changes to These Terms

We may update these Terms from time to time.

Continued use of the Service after changes means you accept the updated Terms.

12. Governing Law

These Terms are governed by the laws of Nepal, unless stated otherwise.

13. Contact

For questions about these Terms, contact us at:

Website: https://sajilohostel.com